Sometimes it is actually a defunct product and if the company is willing to own up to it and take good care of the customer as Ecobee did, then they wind up getting a good review like this. Continued Problems. Here's how you can set up your ecobee thermostat if installation isn't exactly going smoothly. We got you covered! And while this may not sound much different from your everyday, run-of-the-mill programmable thermostat, it’s unique in that it has a mobile app, can be controlled from anywhere, and can connect to other smart devices. I figured, if I’m going all in, then I’m going ALL IN! After eating I almost called them back to continue the process. This article applies to all ecobee thermostats except Smart, Smart SI, EMS and EMS SI. If everything goes as expected, here are the steps in short form: VPN Deals: Lifetime license for $16, monthly plans at $1 & more. One of them is for their outstanding support! Am I saying that Ecobee makes the best smart thermostat? Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. The ecobee SmartThermostat with Voice Control may be the most expensive thermostat on the list, but you will understand… You can unsubscribe at any time and we'll never share your details without your permission. My ecobee thermostat won't turn on. Remove the ecobee from the wall and examine the wiring once again. ; Running into snags. Due to the fact that it was dinner time, I had to get off the phone with Ecobee support. I have gone nuts recently buying new smart home products including smart home Ecobee thermostats. I’m simply amazed by Ecobee’s customer service and generally speaking the quality of the product is amazing. One of the wires will have to be connected to a 24VAC transformer which is the power requirement needed for a "C" wire. I would like to receive mail from Future partners. Tug on the wires to ensure they are not loose. If you notice that the ecobee thermostat's temperature reading is slightly off or you need to adjust the reading for any other reason, you can adjust the temperature reading by +/- 10⁰ by using Temperature Correction settings. Those with U1-powered iPhones and a HomePod mini will get a new Handoff experience with iOS 14.4 and HomePod software 14.4. Who doesn't love a good Easter egg in their $549 headphones? Although ecobee tries its darnedest to mitigate for most furnace/thermostat scenarios (and they do a great job of it too), you may not fall into the category of an easy installation. Everything should go back to normal. Designed by Elegant Themes | Powered by WordPress, Best Customer Service For Smart Thermostats, How To Use Alexa As A Personal Alert System For Seniors. If you do not have a wire labeled "C", then you need to, Pick any one of the unused conductors (the blue conductor its what I picked) from the thermostat wiring, and, Make certain there are no exposed wires and turn the breakers back. For example, we live in a basement suite right now and it's always cooler than the upstairs, naturally. We've briefly detailed how to go about the installation before. Get free shipping on qualified ecobee Thermostats or Buy Online Pick Up in Store today in the Heating, Venting & Cooling Department. Sign up now to get the latest news, deals & more from iMore! Why Does Google Home Randomly Talk And Sing By Itself. There are several reasons that we chose to go with Ecobee. With the holiday season in full swing, I'm certain many of our readers will be receiving some awesome tech gifts from loved ones. With the holiday clock ticking down, there's only a bit of time left to grab an awesome HomeKit-enabled device for that special someone. An ecobee thermostat offers functionality that goes far beyond basic temperature control. If you would like to check the current pricing for Ecobee Thermostats you can find them over here on Amazon. My next obvious step was to install the ecobee-provided PEK. If your ecobee3 does not power on, please check the following: Check that all wires are properly inserted into the terminal blocks at the thermostat. AC not cooling after installation. operation of your heating and cooling system. Troubleshooting accessory installations; I’m getting heat when calling for air conditioning. Stuck on an ecobee thermostat installation step? So, of course, I hightailed it up the stairs as fast as I could to find out what was on fire. My ecobee is making a "clicking" noise and will not turn on! Around 3 PM when my wife arrived home from work she yelled down to me in the basement and said: “WE HAVE A PROBLEM UP HERE”. The Nest Thermostat is an Alexa- and Google-Assistant-enabled smart thermostat from Google -- and it's only $130, or even less. During the course of this recent buying spree, my wife and I purchased not one, not two, but four Ecobee 3 Lite Thermostats. I asked, “don’t you need your broken one back first”? Switch Ecobee to cool only and lower desired temperature. Why is my Ecobee showing question marks? That means they basically over-nighted it so that it would be here in time for us to go on vacation with the comfort of being able to see what the temperature was at our house. I received the new one inbox on Thursday! How cold or how warm the air is depends on the equipment itself, unless wrong programming or wiring makes both furnace and AC run at the same time. 3-wire heat-only thermostat (R, G, W) Installing your ecobee with a boiler and AC (dual transformer system) ecobee thermostat installation with an isolation relay; ecobee3 lite with 4-wire hot water zone … Am I compatible with ecobee? Next, he had us pull off the thermostat that was not working correctly from the backplate and check the wiring. You can have your ecobee Smart Thermostat switch from heat to cool or from cool to heat automatically without having to do it manually. Specifically, Ecobee 3’s which almost made me think twice about the brand. But with a bout of googling and posting to HVAC support forums, we persevered and are enjoying the features of a connected thermostat! What Is The Best WIFI Sprinkler Controller? Q. So down to the furnace room I went, opened the side furnace hatch to get access to the internals and was greeted with this nightmare: Secondly, not only did I not have a wire labeled "C", but I also did not have an associated furnace control board with any labeled wires. After installation, my AC is not cooling. Although in my last home the installation was as easy as swapping some wires from the old system to the new ecobee, my new home wasn't as kind to us. In her hurry, she didn’t notice that the thermostat (which normally is set to 70 degrees by schedule during that part of the day) had somehow cranked itself up a few degrees above the normal temperature and was still climbing. When you get your RMA label, just return the broken one. FAQ. Don't buy Ecobee Smart Thermostat until you get these best deals we are committed to find deals for Ecobee Smart Thermostat in real-time and help you to save more money and time! First, I had no wire labeled "C". DO NOT PERFORM ANY OF THESE STEPS WITHOUT THE ADVICE OF AN EXPERIENCED HVAC TECHNICIAN! The brand new Ecobee thermostat was somehow set to 81 degrees and climbing with no end in sight even though it was still set to 70 degrees. Let us know how you fixed them in the comments! ecobee Support; Thermostats; Programming Your ecobee Thermostat; Threshold settings for ecobee thermostats This article applies to the following ecobee models: ecobee SmartThermostat with voice control, ecobee4, ecobee3 Lite, ecobee3 Threshold settings allow you to configure your HVAC equipment for greater efficiency and prevent damage to your equipment by controlling how the ecobee engages it. The support representative that we spoke with kindly told me that they could ship me out a replacement and do an RMA. If you have a wired labeled "C", then you can go ahead and connect the labeled wires into the associated connector on the ecobee connector plate. WORKING WITH HVAC WIRING IS HAZARDOUS! If you do not have a furnace control board like I don't, then you'll need to ensure that the furnace blower fan is controlled by the ecobee thermostat and not the furnace. If air is not … You can also go to the Ecobee website, and log in to look at your “home iq”. If you only have one R wire connected to your ecobee, select "Yes, only RC is connected" If you have both an RC and an RH wire (this means you have separate heating and cooling systems, such as a boiler and an air conditioner) select "No, RC and RH are connected" Next, the ecobee will display all of the detected wires. If your Ecobee fan is not turning on, you should try power cycling your Ecobee thermostat and HVAC system by flipping their corresponding breakers. Even homeowners who are somewhat familiar with a smart thermostat may not know all of the benefits. How To Pump Up Your Party With Home Automation, How To Make Your Dumb Blinds Smart (DIY Smart Blinds), How To Mount Blink XT and Blink XT2 Cameras, Register Your Robot & Get 15% Off Your Accessories Purchase. Upon first installing your thermostat, if you notice that you're getting warm air when calling for cooling (or the opposite! Changing them may effect the ventilator, this option will not be displayed. ... Is there a way to control the temperature down there from my one ecobee thermostat upstairs and keep the upstairs and downstairs at the same temperature? Surely I did something wrong as electrical is just not my strong suit. Sometimes it isn’t all about what you didn’t do right. Despite not being the first smart thermostat on the market, their ecobee4 thermostat is considered by many to be the best smart thermostat today. Your Ecobee smart thermostat is responsible for communicating with your HVAC system, but sometimes there can be issues with that communication, such as the fan not turning on when it’s supposed to. Let us show you how easy and affordable it is to trim your heating and cooling costs with an ecobee smart thermostat. Installation My furnace is a Trane XL80 and my heat pump is a Trane XE1000 Weatheron. After the installation portion, all of the thermostats seemed to run fine for a couple of days with no hitches whatsoever. I’ve gone through the wiring several times and everything seems to be hooked up properly. A. Save up to $70: Amazon has the Apple Watch down to as low as $169. Ecobee is another thermostat manufacturer who operates exclusively with smart thermostats. This site also participates in other affiliate programs and is compensated for referring traffic and business to these companies. The "C" wire is a powered wire that supplies 24VAC to your thermostat. I recently bought an ecobee and installed it myself. Set a schedule, set your desired temperature, and the thermostat does the rest. After these checks, if your ecobee thermostat is still turning off or rebooting, … Installing a thermostat is fairly straightforward, provided you’re comfortable with things like following wiring diagrams and mounting things to your walls. Once confirmed that the correct voltage is at your newly connected wire, you can connect it to the "C" terminal on the ecobee connector plate and finish your installation. Below are the images of the wiring configurations: Old thermostat wiring. To me, that is priceless. The thermostat in the basement seemed fine, so I guess I figured that nothing was wrong anywhere else. I immediately contacted Ecobee technical support and told them what was going on. I’ve also read online in the past, before I bought mine, that a few people were having issues with their Ecobee’s getting hot and revealing the temperature as more sweltering than the real temperature. diysmarthomeguide.com is a participant in the Amazon.com Services LLC. Which is extremely easy to do with an Ecobee thermostat. Ecobee is a smart thermostat. you have an alert message from ecobee for thermostat: My ecobee (411900584888):There may be a problem with the Cooling system. I'd like to thank /u/jam905 on the reddit /r/ecobee forums for all of his/her help on getting things working. Well, after I picked my jaw up off the floor I hung up the phone. This site is owned and operated by Kevin Noyes. My furnace won’t turn on! Yikes! Which is extremely easy to do with an Ecobee thermostat. 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