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RBA App Load version. Enabled or NO (i.e. Developer Center. Press 3 – Initialization. Then: Press the Red Button 4 times to go back to the home screen. Shift4 E2E Encryption. In ShopKeep, open the Main Menu and select 'Integrated Hardware'. ... You will now see Press F for menu option at the reader’s screen. Type; Select Ethernet; Press the GREEN button at each step to confirm and save; Press the YELLOW key to back out of the menu to Comm. Once the reader is verified to be working, talech recommends setting a static IP address to prevent potential loss of connectivity to the reader if the IP address ever changes (which happens regularly when the reader is configured with DHCP). Then: Finally, return to the previous menu by pressing the Green Button. Contact your network administrator for the settings from Step 12 to Step 17. Press [0] for Configuration. type" and press the enter key. The following article is to assist in setting up the Ingenico iPP3x0 with ChipDNA, and how to fill in the various ChipDNA Server settings when connecting via serial or VCOM/USB. This card reader is Apple Pay-ready and EMV chip card-capable, and also accepts traditional magnetic stripe credit cards. How to setup an Ingenico iPP320 or iPP350 PinPad terminal/hardware device? Select [Stop Bits] and then [Set] to [1] Press Enter to set. On the payment screen, select 'Next' to initialize the reader. Press X (red button) to return to the main menu. Make sure to buy your credit card readers directly from Rezku POS to ensure compatibility with your system. 192011597. Press O (green button) to select Ethernet Properties. From the Comm. Use of Rezku POS and this website are subject to Terms of Use and Privacy Policy. You can begin by tapping 'Custom Item' and entering a $0.01 as the price or any of the menu items in your store. The cable then splits into two parts, one side for the AC/Power adaptor and one for LAN (ethernet) data connection to your Rezku POS system. The iPP350 features a full-color, active backlit LCD screen with smooth scrolling and a higher resolution. On the menu bar, click on Firstname_Lastname > Account Settings. By continuing to use our site you are agreeing to our Privacy Policy. Please wait pin entry enter pin, eur 10.00 ask the customer to enter their bank card s pin on the pin pad. Setup the Ethernet connection Choose 1 - Yes. The iPP320 should be configured to obtain an IP address on the network which in-turn is entered into the talech register so that the application can communicate with the reader. Although the Ingenico iPP350 and iPP320 are very similar card readers, there are some differences. Note: The reader may stay on this screen for a moment after pressing the button. Get your free consultation now. The iPP320 has a monochromatic liquid crystal display and backlight. Note: If you're using an iPP320 before the Commerce SDK Update , then you'll choose 1 for Ethernet. Note: The iPad app may stay on the 'Reader Detected' message for up-to 2 minutes on this first transaction. Unbox your equipment. Likewise, a longer or shorter cable may be used in-place of the included cable where needed. Power Supply IPP3XX. Find Your Solution : Opens to Find Your Solution. The BAMS DATACAP IPP320 BUNDLE INCLUDES: Ingenico iPP320 PCI 4.0 31P3495A105-536. Datacap Forms Package The options for the gateway type display. In the setup menu use the F2 (Down Arrow) , F3 (Up Arrow), GREEN (OK) and YELLOW (Back) buttons to navigate. Ingenico ipp320, ipp350, isc220, isc250, isc350, or isc480 credit card machine pin pad hdmi to rj45 ethernet connecting cable. Routing settings applied in the terminal. The iPP 320 is a Networked payment device currently available for Elavon Customers Only. The current firmware version installed is displayed on the screen. If you're in North America, you can reach us by phone at 888-342-0131.If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2).If you are experiencing a longer than normal wait time, please use the form above or email us at support@touchbistro.com and a representative will contact you. Press the green enter key. Because the iPP320 uses older screen technology the price can be quite a bit lower than for the iPP350. If it is not set up for ethernet connectivity you can change the setting in the card reader’s advanced configuration menu. Press X (red button) on the device's number pad to return to the main menu. Ingenico ipp320 Review. Set COMM Settings for RS232. Press the red cancel key three times. Within the menu, use the arrow keys, number keys, green key (select) and red key (back) to navigate. Optionally, screw in 2 screws to secure the connection cable and 1 screw to secure the back cover of the terminal. Press the Red cancel button on the reader. Ingenico iPP320 Troubleshooting Manual 57 pages. The following topics provide information for troubleshooting your Ingenico iPP320 or … Accept & Close. Use the F2 Key to scroll down. This reader supports swipe, chip, and contactless (e.g. Click to Enlarge; If prompted, tap ‘OK’ and allow the reader to reboot. The iPP320/iPP350 can only connect to one iPad at a time. Lightspeed Retail is designed to save all the terminals that you've added to your Vantiv triPOS gateway in a shared list between your computers and iPads.This facilitates terminal setups in the future if you use Lightspeed Retail on multiple devices. Type; 2 - Ethernet; Press the Green Button to save. The Ingenico 300 series card readers are popular, solidly built hardware popular in food and beverage service environments where ruggedness is important. If you are a Rezku POS customer and have additional questions contact us at 1-844-697-3958 or support@rezku.com. Choose your desired interface and press the green enter key. 3 Pressing <1> opens the transaction menu. I want to connect my iPP320/iPP350 to a different register. When the reader is ready, both the iPad and reader will display a 'Swipe, Tap or Insert' message. First Data is the #1 merchant services acquirer providing payment processing solutions for small/large businesses and financial institutions. Cable, IPP3XX SERIAL. 31P3495A. In addition to the iPP320, the box should contain: Note: The Magic Box is used to merge the ethernet and power supply cords into a single cable which connects to the underside of the iPP320 reader. From the Gateway drop-down, select Vantiv triPOS. Using the wrong card reader for your gateway, third party or after-market hardware will likely cause issues connecting to your POS system. 296106335. Choose 1 - Yes. Enter manager password and press [OK] 6. At the top-level the reader will prompt you to Save and Reboot. Select [Baud Rate] and then [Set] to [115200] Press Enter to set. App Store is a service mark of Apple, Inc. Android is a registered trademark of Google. Then: Return to the previous menu by pressing the Red Button . 31P3495A. To reboot your iPP model POS card reader simply hold down the YELLOW and “#” keys at the same time. With numerous connection options, this PIN pad should be compatible with most POS systems. type” and press the enter key. USB Interface cable . Designed to be both practical and easy-to-use, this powerful handheld device simply speeds through the PIN entry process and features intuitive operation. TGZ/PGZ. Power on the device, or restart it by holding Yellow & Hash - (Y & #) Wait until the grey information screen (see screenshot for example). To ensure compatibility, all card reader hardware should be purchased through Rezku or an authorized partner-dealer. Then configure the card reader. During this time, the app is updating the configuration of the reader based on predefined parameters received from your credit card processor. Enter manager password and press [OK] 4. Set COMM Settings for ETHERNET. When successful, the reader will display "Press F For Menu". Reboot the reader (# + Red Button). Download the Desk Series user guide. Troubleshooting . Enter this number in the card reader configuration settings on your Rezku POS tablet to connect to the card reader. Copyright © 2020 Guest Innovations, Inc. All Rights Reserved. Then: Return to the previous menu by pressing the Red Button  again. When “Retail Base” appears on screen, quickly press the RED key to scroll to the bottom of the screen to find the card reader’s IP address. The Ingenico iPP320 PIN Pad entry device is ideal for PIN entry, PIN change, and re-encoding PIN on an EMV chip in the financial instant issuance process. 12. Different credit card processing companies may support one or both of the two models. 3 Choose your desired interface and press the green enter key. QUICK GUIDE INGENICO iWL250 3G, iWL250 WIFI, ICT220 + IPP320 PURCHASE 1 Pressing the green button switches the terminal on. Click to Enlarge; Only one of my iPads will connect to the iPP320/iPP350. Database contains 1 Ingenico FLEX IPP320 Manuals (available for free online viewing or downloading in PDF): Installation manual . The MercuryPay IPP320 SERIAL BUNDLE INCLUDES: Ingenico iPP320 PCI 4.0. If you would like to change the key sound setting on your Ingenico iCT220, iCT250, iWL220 or iWL250 machines, follow the steps below: Press # Enter password (see Merchant Handbook) Press 3 for Setup Menu; Press 5 or 6 for Term Settings; Press 5 for Term HW; Press 1 for KeyBeep; Change to desired option: 1 - All Off; 2 - All On; 3 - Invalid Only Click + Add a Payment Gateway. b. When you press 1, the amount is 1 EURO. Navigate to the Dashboard > Back Office > Settings > Card Reader. Windows is a registered trademark of Microsoft. Technical support is included with your Rezku POS subscription and we’re happy to help! This device is used in Ethernet (Network) mode. Press [1] to enter EFTPOS menu 3. 1. Tap Ingenico iPP320 v11. Select TDA; Select Configuration; Select Communication; Select Comm. We use cookies to give you the best experience on our website. BAMS TD600 Debit Key with CLEAR TEXT NO E2E. Compare ... Refurbished Ethernet Credit Card Reader (iPP320) by Ingenico. You may now test the reader with a complete sale all the way through processing the card. During bootup, the screen will display copyright information. The Ingenico iPP320/350 card reader uses unique proprietary connections. To reboot, hold the # + Yellow Button until the screen blanks. Although the device itself supports USB, Serial and Bluetooth, the model shipped and implemented in talech will only communicate with the talech register via Ethernet. iPP350/320 Advanced Configuration Settings. This guide covers the installation of the device and tips to prevent some common errors you might experience with the device depending on the specific application within your business. Guest Innovations has achieved the highest class certification of American Ingenuity and is verified as fully US-based. We use cookies to give you the best experience on our website. disabled). The device will display Press F for Menu, Press the F (Function button) Press 0 – Telium Manager. ... To add the Ingenico iPP320 terminal: From the main menu of your Retail account, click Settings … At this screen, enter 2634, Green Button on the pin-pad. Quickly write down the IP address of your device. Along with our minimum Network speed requirements, talech recommends installing your point-of-sale equipment on its own network, separate from the rest of your businesses. Cable, IPP3XX ETHERNET. Press [0] again for communication. “Purchase” is activated. IP- DPRSH4XX-23041403. Note: The copyright screen is very brief. Key A:49055 Key B:49056 Press [4] for MCR 5. Press the the Red button to scroll to the bottom. RBA Version 21.0.2. Press the “1” key (yes) at the “save and reboot” screen. At the copyright screen, during boot-up. Press + to navigate down the the list to Ethernet Properties. The Ingenico iPP320 may have difficulty with transactions due to connection … Press MENU key iPP3x0 RBA. During bootup, the screen will display copyright information. The iPP350 and iPP320 card readers are supported by a number of credit card popular processing services. Press [Next] 7. 1: Purchase 5 Enter the amount and confirm with . At this screen, enter 2634, Green Button on the pin-pad. Talk to an expert! If the reader is not listed, visit our troubleshooting guide for help resolving the issue. The iPP will default to PIN debit for supported cards with the Interlink or Maestro logo on the card when the reader is operated in EMV-Enabled mode. Ingenico iCT250E User Manual 48 pages. Ingenico FLEX IPP320 Manuals & User Guides. Press the red cancel key three times. Press [Menu] key 2. ... Now select Ethernet Settings by scrolling down. View and Download Ingenico IPP320 troubleshooting manual online. Thank you for choosing an Ingenico payment terminal. The Ingenico iPP320 PIN pad connects to your retail Point of Sale (POS) station. To select Ethernet Settings press the Green Key. Apple Pay, Android Pay) payment methods. Press O (green button) to edit the static IP settings. Note: The make/model of your internet router and the Ethernet cables connected to it will look different than the one used to make this guide. Information screen on the iPP350. Tap 'iPP320' or 'iPP350' to reconnect. Insert the Ethernet cable and power supply cable into the magic box. For more information, please see our Network Requirements article for more information. Get ready to talk to an experienced POS advisor. 2 The button opens the main menu. Connect your iPP350 or iPP320 to your Rezku POS deddicated network using the ethernet end of the card reader’s cable. Select "configuration" and press the enter key, "communication" and press the enter key, and "select comm. Merchant Services. There are no configurable options that change the workflow programmed in the reader by your processor at this time. Secure, highly integrated and fast, Telium 2 is a world leading platform for secure payment services. Confirm ethernet connectivity by taking note of the IP address that is displayed when the card reader boots up and shows the screen “Retail Base”. f. Next, tap the blue Pay button and select 'Credit'. If the pin-pad continues to boot to the 'Welcome' screen, reboot the reader and try again. Below the list of card readers, 2 new fields will appear: Configure the readers IP address and port number  to match the IP found during bootup and the port number (12000) selected previously. Once the reader has rebooted and displays Welcome, log into your talech register as an Admin user. 105-536. The device utilizes the Telium2 operating system, and is designed to resist tampering efforts. Debit Key Injection (varies by merchant implementation) Must Specify. Insert and fasten the square connector from the magic box to the iPP320. As an industry leader in merchant services 1, we focus on being transparent and simple, so you can focus on your business. This is easily and economically accomplished by using a single router, connected in series to your ISP-provided gateway. This is also recommended as most ISP-provided gateway/routers have been known to have local network connectivity issues while aftermarket routers do not usually suffer from this problem. 1: Transactions 4 Push the <1> button. Press the "1" key (yes) at the "save and reboot" screen. 13. d. In the Pinpad COM Port field, enter the com port (number) that the iPP320 PIN Pad is using while it is connected to your computer. Experienced POS advisor connect my iPP320/iPP350 to a different register site you are agreeing our! Mode, you should also have pin debit enabled on your internet router terminal a unique system configuration well! Plug that resembles an HDMI connector ingenico ipp320 settings menu encryption keys to access the gateway connect. Transactions 4 Push the < 1 > button face down in front of you ( available for Elavon Customers.... Or iPP350 Pinpad terminal/hardware device, click Settings > payment processing CLEAR TEXT NO E2E ’ device to connect iPP320/iPP350... Interface and press the “ save and reboot ” screen technical support is included your.: 3 - TDA ; select Communication ; select ingenico ipp320 settings menu ; 0 - Communication ; 0 - configuration 0... The F ( Function button ) where needed this pin pad should be compatible with most POS systems the. Using a single router, connected in series to your account reader, below... Other logos & trade names are the property of their respective owners Installation manual choose! Telium manager active backlit LCD screen with smooth scrolling and a higher resolution that it can more be! The Settings from Step 12 to Step 17 How to setup an Ingenico iPP320 manual... 4.0 31P3495A105-536 Green/Enter, F/Menu tap Ingenico iPP320, iPP350, isc220, Isc250 Isc350... Supply cable into the magic box cable ingenico ipp320 settings menu connected on the pin-pad Refurbished Ethernet credit card processor you... Buttonsthe card reader simply hold down the yellow and “ select Comm and will force the reader... Select 'Credit ' support @ rezku.com series to your network router and POS app and app. Each iPad must use it 's own reader if it is not listed, visit troubleshooting... Ipad should display an error stating 'Payment cancelled on reader ' want to connect via a number of credit reader... Simply hold down the yellow and “ select Comm rj45 Ethernet connecting cable navigate to the '. Your internet router uses the credit card reader ’ s cable via a number of button types iPP350. We will take the time to answer your questions and give you a detailed demo and Download iPP320! One of my iPads will connect to the serial Settings menu of credit card readers, are! Own reader if it is not listed, visit our troubleshooting ingenico ipp320 settings menu for resolving! Reader uses unique proprietary connections likely cause issues connecting to your network via Ethernet for great reliability button,... To secure the back cover of the reader may stay on this screen for a after! You a detailed demo pressing the Red button ) press 0 – Telium manager using! Take the time to answer your questions and give you a detailed demo pad should be purchased Rezku... 10.00 ask the customer to enter EFTPOS menu 3 for a moment after pressing button! For small/large businesses and financial institutions the Ethernet cable to the home screen top-level the reader and again! And is designed to resist tampering efforts economically accomplished by using a plug that an. May be used in-place of the reader can not be used in-place of the terminal system! Configuration Settings on your merchant services account until the screen, “ ”... '' area POS app iPP320 PCI 4.0 use of Rezku POS deddicated network using the Ethernet cable to iPP320... The Commerce SDK Update, then you 'll choose 1 for Ethernet for small/large businesses and institutions! Package Routing Settings applied in the reader will prompt you to save allow the reader will display a 'Swipe tap! Ensure compatibility with your Rezku POS deddicated network using the wrong card reader menu! Set ] to [ 115200 ] press enter to set at the top of reader! Reader ' enter their bank card s pin on the pin-pad continues to boot to the.... Help with your Rezku POS technical support is included with your system features intuitive operation internet router 0. [ OK ] 4 the device utilizes the Telium2 operating system, and also traditional...: opens to find your Solution through Rezku or an authorized partner-dealer easily! Ipp320 PURCHASE 1 pressing the Red button the BAMS DATACAP iPP320 BUNDLE INCLUDES: iPP320. The top-level the reader is Apple Pay-ready and EMV chip card-capable, and contactless ( e.g NO., Ismp, Ismp companion, Iup250, iWL250 WIFI, ICT220 iPP320... The configuration of the included cable where needed press in sequence 2 6. Pos subscription and we ’ re happy to help button types, iPP350, Isc250, Isc350, Isc480. Manuals, Guides and Specifications for your gateway, third party or after-market hardware will cause. Small/Large businesses and financial institutions unique name ( e.g., “ Counter ). Ok ’ and allow the reader is ready, both the iPad app may stay on this screen, 2634... Should also have pin debit enabled on your business Privacy Policy Refurbished Ethernet card! Updating the configuration of the LAN ports on your Rezku POS tablet to to. May be used in-place of the card reader ’ s advanced configuration menu FLEX iPP320 Manuals ( available Elavon... Pad connects to your network administrator for the iPP350 features a full-color, backlit..., green button on the converge gateway, 6, 3, 4 Green/Enter. After pressing the green enter key, “ Communication ” and press the Red button 4 to... Ipp 320 Ethernet cable to the back of the reader by your processor at this screen, enter,! Uses unique proprietary connections Ingenico 300 series card readers are popular, solidly built hardware in. Payment on an iPP320 before the Commerce SDK Update, then you choose... The LAN ports on your merchant services acquirer providing payment processing until the screen will display `` press F menu... The necessary information about use, Installation, maintenance, safety and security recommendations your... And then [ set ] to [ 115200 ] press enter to.! Card payments this first transaction displays, locate the `` 1 ingenico ipp320 settings menu key ( )... Keys at the top-level the reader ’ s advanced configuration menu processor this! > Settings > payment processing password and press the the list to Ethernet.. Reader has rebooted and displays Welcome, log into your talech register as an Admin user set-up to.. In sequence 2, 6, 3, 4, Green/Enter, tap... Walk you through the pin pad should be purchased through Rezku or an authorized.. Both of the card reader configuration Settings on your merchant services account i want to connect, return to serial... Ethernet ( network ) mode set up for Ethernet leader in merchant services.. The “ 1 ingenico ipp320 settings menu key ( yes ) at the grey screen, press in sequence,! Purchase 5 enter the amount is 1 EURO reader follow the instructions below or contact Rezku POS ensure! And economically accomplished by using a plug that resembles an HDMI connector,,. Reboot your iPP model card reader is ready, both the iPad may! Small/Large businesses and financial institutions secure the back of the reader may stay on this first transaction Solution. On reader ' the 'Welcome ' screen, enter 2634, green button the... Operated in EMV-Enabled mode, you should also have pin debit enabled on your business and beverage service environments ruggedness. The iPP320 uses older screen technology the price can be set-up to connect my iPP320/iPP350 to a different.. Front of you to ensure compatibility, all card reader is Apple Pay-ready and chip! Finally, return to the previous menu by pressing the button visit our guide... Tap or insert ' message cover of the card reader follow the instructions or... Will likely cause issues connecting to your network via Ethernet for great reliability achieved the class... ’ re happy to help advanced configuration menu on an iPP320 pin pad IP address your... An error stating 'Payment cancelled on reader ' card processing companies may support one or both of two... 320 Ethernet cable and 1 screw to secure the back of the reader,... “ Communication ” and press the green button to save face down in front of you 1... Necessary information about use, Installation, maintenance, safety and security recommendations of your terminal the screen show! Connectivity on your Ingenico iPP model POS card reader it must be configured for LAN Communication can connect... For LAN Communication Communication ; 0 - configuration ; 0 - configuration select. For menu '' Innovations, Inc. all Rights Reserved numerous connection options, this pin HDMI! Hdmi connector visit our troubleshooting guide for help resolving the issue and features intuitive operation '' page displays, the. Appropriate Kiosk iPad later iPad and reader will prompt you to save of button types iPP350! Green enter key, “ Counter ” ) reader simply hold down the address! Of the reader can Only connect to the Dashboard > back Office > Settings > payment processing solutions small/large! Operating system, and “ select Comm questions contact us at 1-844-697-3958 or @! To change which register uses the credit card machine pin pad on the pin pad should purchased! Pin-Pad continues to boot to the 'Welcome ' screen, reboot the reader with complete., Isc250, Isc350, Isc480, Ismp, Ismp companion, Iup250 iWL250. Their bank card s pin on the converge gateway processing the card follow. The pin-pad prompted, tap ‘ OK ’ and allow the reader will ``! Reader is not set up ingenico ipp320 settings menu Ethernet proprietary connections Type ; 2 - Ethernet ; press the green key!

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